DANNY BOGEN

Frequently asked questions.

Learn more about Danny Bogen, our approach to selecting pieces, and what to expect when ordering from us.

01 What is Danny Bogen?

Danny Bogen is an independent fashion and accessories brand focused on distinctive, wearable pieces for everyday life. Our approach is simple: select pieces with character that are easy to personalize and incorporate.

02 How did Danny Bogen begin?

Danny Bogen began as a small university side hustle project in Philadelphia. It started with finding pieces I liked and offering them to students around me at prices that felt reasonable. As a student you're always on a minimal budget and I realized that it was a constraint for a lot of my peers to buy decent fashion accessories without paying an exorbirant price. Soon enough I realized this was more than a uni project as more orders started coming in for my pieces from customers outside of uni and what started as a part-time uni project became a full-time mission called Danny Bogen.

03 Where does the inspiration behind Danny Bogen's selection come from?

Our selection is heavily East Coast influenced specifically from Philadelphia and New York style. We transform vintage references and pieces and transform them into something with a strong sense of character. Rather than following one fixed aesthetic, we look for items that are hard to find but distinctive, wearable and easy to bring into everyday life.

04 Where is Danny Bogen based?

Danny Bogen initially began in Philadelphia, while our current business and contact presence is based in New York. Current business and customer support information is displayed on our website so customers can reach us directly when needed.

05 What is your return policy?

Eligible items can be returned within 30 days, subject to the conditions outlined in our Return & Refund Policy. Please review the policy before starting a return and make sure you reach out to our customer service team to confirm all the conditions of the returns before returning any item.

06 Where do you ship to?

We ship to United States only.

07 When will I receive my order?

Orders are typically processed within 2–5 business days. U.S. transit time is generally 7–10 business days, giving an estimated total delivery time of approximately 9–15 business days.

Delivery times are estimates and may occasionally be affected by carrier delays, incomplete address information or periods of unusually high demand.

08 How much does shipping cost?

We charge a standart shipping fee of $6.99 for all the orders at checkout.

09 If my order arrives damaged, incorrect or is not the right quality what do I do ?

Customer satisfaction is our topmost priority so in the event this happens please contact us immediately at support@dannybogen.com with your order number and a clear photo of the order highlighting the issue. Our team will immediately review this and coordiante with you to find a prompt resolution and replace your order or process a refund right away.

10 How can I track my order?

Once your order ships, tracking information will be sent to the email address used at checkout. You can use that information to follow your package from dispatch through delivery.

If you need assistance, contact us at support@dannybogen.com .

STILL NEED HELP?

We're here when you need us.

Customer support is available Monday–Friday, 9:00 AM–6:00 PM EST. We aim to respond within 48 hours.

Email
support@dannybogen.com

Business address
97 N 10th Street, Suite 2A
Brooklyn, NY 11249
United States